ZocDoc Appointment Confirmation

Welcome to Wiser Counseling!
Rates and Availability
Questions
1: What will be the next step after I pay the deposit?
You will receive an email from Wiser Counseling Patient Portal sent through our HIPAA-compliant EHR SimplePractice. We strongly RECOMMEND that you e-sign the consent forms and fill out the intake questionnaire before your appointment. It will save time from your first appointment. Our therapist would also like to review your intake questionnaire before seeing you for better understanding your concerns and goals.

* Couple therapy – we need both parties’ names, emails and phone numbers because both need to e-sign the consent before the service is initiated.

2: How do you charge for the first session?
The intake process asks for your credit card (or HSA card) info which will be securely stored in our EHR SimplePractice. We charge after the session is completed.
3: Can I request a call with your therapist before we start therapy?
Yes, you can. But we cannot guarantee that our therapist will be available before we confirm your appointment.
4: Can I request an appointment for someone else? I’ll pay the deposit.
That is NOT a good idea unless you are the parent or legal guardian requesting service for a minor. Our professional Code of Ethics includes valuing the client’s autonomy (or self-determination). You cannot “force” someone to see a therapist.
5: Do you prescribe medication?
No. Psychiatrists prescribe medication. We are therapists/ counselors.
6: Do you do psychological evaluation for ADHD?
No. You need specialized neuropsychologists for ADHD evaluations.
7: Can you provide documentation for FMLA, Medical Leave, and Emotional Support Animals?
No, our licensing board advises against us providing these documentations.
8: What if I need to reschedule the initial appointment?
You could contact us or reschedule directly within the ZocDoc app.
9: What if I change my mind and do not want to see your therapist before the scheduled appointment?
Please let us know so we could make the time available for other clients who are in need of immediate assistance. The $50 deposit will be retained by Wiser Counseling to cover out-of-pocket costs charged by Zocdoc which cannot be recovered unless you show up for your appointment.
We appreciate your taking the leap towards healing and growth!
Reach out to start
your healing journey today.